We’ve compiled a list of the most frequently asked questions and our answers, which we hope you’ll find insightful. If you do not find the question or answer you are looking for, please get in touch with us via info@oasislife.co.za
GENERAL QUESTIONS
Oasis Life residents need to be at least 60 years old. If you’re moving in as a couple, the younger partner may not be younger than 50 years old.
A: Your Life Right is governed by the Housing Development Scheme for Retired Persons Act, and underwritten by the financial stability and track record of Rabie.
A: Yes, provided the tenants are over 55 years old, and only for a period of 5 years from the date of transfer of the life right.
A: Yes, provided that the parents remain the occupiers of the home. If the parents pass away, the life right will be sold the original price of the life right, minus agents’ fees will be paid to the family member.
A: Friends, family and grandchildren may stay over on a short-term basis. Stays longer than a month will require the permission of Oasis Life Management.
A: Daily chars and nurses may work for residents and are registered with the Oasis Life Management office.
A: Oasis Life is pet friendly as we understand how much your pet means to you. As we have to keep the size of the homes and neighbours into consideration, there is a limitation on the size and number of pets.
A: You may work from home provided this does not interfere with other residents or contravene Council by-laws.
A: Yes. We have handymen available for small repairs.
A: No smoking will be allowed in common facilities. Smoking in homes is permitted.
A: All areas within Oasis Life, including individual homes are age-tailored. Wheelchair-friendly lifts and ramps are provided where appropriate. For a more comprehensive list of how our homes are age-tailored, visit Age-tailored retirement homes with contemporary design |Oasis Life
MANAGEMENT
A: Oasis Life Management carries the responsibility for the operations, estate and financial management of all its estates. By doing so, Oasis Life ensures that residents enjoy the benefits of a professionally managed estate. Our experienced operations management team works hand-in-hand with our appointed healthcare provider to provide a continuous primary healthcare experience that upholds our philosophy of active ageing.
A: We manage the estate and its governance process in consultation with the residents who are given the opportunity to have their needs clearly communicated via the resident’s committee.
A: Yes. In each estate, a committee comprising of elected residents provides valuable feedback on concerns, needs and requirements.
FINANCIAL
A: A 10% deposit is required. Alternatively, a bank guarantee for this amount is acceptable..
A: In most cases, you should be able to, as long as this is set out in the life right agreement.
A: Yes. Electricity and water in your home will be separately metered for your account.
A: Oasis Life will insure all buildings. The cost of this insurance is included in the levy. Residents are responsible for insuring their house contents and personal effects.
LEVIES
A: Levies cover the full running and maintenance costs of the village and include your selected services and care levels. More detail is included in the sales pack available from our agents, who will also be able to discuss the levies with you.
A: In terms of the Housing Development Scheme for Retired Persons Act, levies must be disclosed for the first two years in the Sales Agreement. After that levies may increase in terms of a formula linked to inflation.
ACCOMMODATION
A: You’ll be able to choose a colour theme incorporating interior paint colours, floor and carpet colours. We will have samples available to view and in most cases, a show house/apartment/cottage to walk through.
PRIMARY HEALTHCARE
A: Yes, all homes are linked to the onsite Primary Healthcare Suite and call-4-care, an emergency medical response service. The cost of this response service is covered in the levy.
A:
A: Yes, the Primary Healthcare service and call-4-care services are included in your levies.
A: On-demand home based care will be quoted and invoiced separately. Home-based support/care is a service offered and managed by the contracted professional home nursing service.
A: Our current estates do not offer frailcare, but our future estates may include step-down facilities.
As an Oasis Life resident, you have preferential screening and access to Oasis Care Centre, in Century City subject to availability.
Oasis Care Centre offers hotel style Assisted Living, Frail Care, Physical Rehabilitation and Alzheimer’s/Dementia care in a magnificent environment within the high security Oasis Life Retirement Resort.
For more information on Oasis Care Centre, contact Lizzie on 021 528 7301 or 084 952 5394 or lizzieb@capetownoasis.co.za.
GROUNDS, GARDENS & MAINTENANCE
A: The maintenance of the interior of each home is the responsibility of the resident, while the maintenance of the exterior is our responsibility.
A: Estate maintenance and refurbishment is covered by the maintenance reserve in the levy, and you will never have to pay special levies.
A: Our landscape designers compile comprehensive landscaping plans. All common areas will be landscaped and maintained by Oasis Life.
A: While we want you to express yourself freely, residents will be encouraged to use the plants as recommended in the planting palette.
FACILITIES AND SERVICES
A: A centralised facility makes picking post up easy.
A: Yes. Newspapers can be collected from reception.
A: There is an ad-hoc laundry service available, payable seperately. In Burgundy Estate, we offer a help-yourself laundry service, payable with tokens that can be requested from Oasis Life Clubhouse reception.
A: Residents may enjoy delicious and affordable breakfasts and lunches in the restaurant. A housekeeping service is available on request.
SECURITY
A: The entrance to each estate is via a single access-controlled point manned 24/7 by specially trained personnel. In addition, there are state-of-the-art CCTV cameras employed to monitor the perimeter. The perimeter walls/ fencing, is topped with electric fencing.