Frequently Asked Questions:
We’ve chatted to loads of retirees, and have compiled a list of their most frequently asked questions and our answers, which we hope you’ll find insightful.
GENERAL QUESTIONS
Q: How old do I need to be in order to buy a Life Right at an Oasis Life Village?
Oasis Life residents need to be at least 60 years old. If you’re moving in as a couple, the younger partner may not be younger than 50 years old.
Q: How secure is my Life Right?
A: Your Life Right is governed by the Housing Development Scheme for Retired Persons Act, and underwritten by the financial stability and track record of Rabie.
Q: Can Oasis Life homes be rented out by Life Right owners?
A: Yes, provided the tenants are over 55 years old, and only for a period of 5 years from the date of transfer of the life right.
Q: Can family members purchase a life right on behalf of their parents?
A: Yes, provided that the parents remain the occupiers of the home. If the parents pass away, the life right will be sold and 90% the original price of the life right will be paid to the family member.
Q: Are friends, family or grandchildren allowed to stay over?
A: Friends, family and grandchildren may stay over on a short-term basis. Stays longer than a month will require the permission of village management.
Q: Can my daily char or a nurse work for me?
A: Daily chars and nurses may work for residents and are registered with the Oasis Life Village office.
Q: Are pets permitted?
A: You are permitted to bring your pet with you to Oasis Life, provided that your home can cater for your pet.
Q: May I work from home?
A: You may work from home provided this does not interfere with other residents or contravene Council by-laws.
Q: Is there a handyman?
A: Yes. The Oasis Life Village Manager will get our Mr Fixit to help you.
Q: What are the smoking regulations?
A: No smoking will be allowed in common facilities. Smoking in homes is permitted.
Q: Will the Oasis Life Village be disability-friendly?
A: The villages will be wheelchair-friendly with lifts and ramps provided where appropriate. Bathrooms will be able to accommodate wheelchairs and can be fitted with fixtures to assist persons with disabilities.
MANAGEMENT
Q: Who will manage Oasis Life Villages?
A: Oasis Life carries the responsibility for the operations, estate and financial management of its villages. By doing so, Oasis Life ensures that residents enjoy the benefits of a professionally managed village. Our experienced operations management team works hand-in-hand with our appointed healthcare provider to provide a continuous healthcare experience that upholds our philosophy of active ageing.
Q: What does the Oasis Life Village Manager do?
A: The Oasis Life Village Manager manages the running of the Village. The Manager’s job is to ensure that your daily needs are met and to liaise with various third parties, service providers and partners.
Q: Who governs the matters of the village?
A: We manage the village and its governance process In consultation with the residents who are given the opportunity to have their needs clearly communicated via the resident’s committee.
Q: Is there a Resident’s Committee that provides input into village affairs?
A: Yes. In each village, a committee comprising of elected residents provides valuable feedback on concerns, needs and requirements.
FINANCIAL
Q: Do I need to put down a deposit?
A: A 10% deposit is required. Alternatively, a bank guarantee for this amount is acceptable..
Q: Can I buy an Oasis Life home subject to the sale of my existing property?
A: In most cases, you should be able to, as long as this is set out in the life right agreement.
Q: Am I responsible for paying the water and electricity accounts?
A: Yes. Electricity and water in your home will be separately metered for your account.
Q: What insurance cover is my responsibility?
A: Oasis Life will insure all buildings. The cost of this insurance is included in the levy. Residents are responsible for insuring their house contents and personal effects.
LEVIES
Q: What levies are payable and what do they cover?
A: Levies cover the full running and maintenance costs of the village and include your selected services and care levels. All the details are included in the sales pack.
Q: How will Oasis Life prevent major future levies hikes?
A: In terms of the Housing Development Scheme for Retired Persons Act, levies must be disclosed for the first two years in the Sales Agreement. After that levies may increase in terms of a formula linked to inflation.
ACCOMMODATION
Q: What finishes can I choose from for my home?
A: You’ll be able to choose a colour theme incorporating interior paint colours, tile and carpet colours. In most cases, we’ll have samples available to view.
Q: Will I be permitted to install air conditioners?
A: Yes, subject to approval by Management.
HEALTHCARE
Q: Does each home have an emergency call system?
A: All homes will be linked to the onsite Primary Healthcare Centre and an emergency medical response service. The cost of this response service is covered in the levy.
Q: Will rooms be available for medical practitioners and specialists?
A: Rooms will be available for visiting doctors and specialists.
Q: Who will own the Oasis Life Healthcare Centre?
A: The Oasis Life Healthcare Centre will be owned and managed by Oasis Life.
GROUNDS, GARDENS & MAINTENANCE
Q: Who maintains the interior and exterior of homes?
A: The maintenance of the interior of each home is the responsibility of the resident, while the maintenance of the exterior is our responsibility.
Q: How much will major village maintenance or refurbishment cost me?
A: Village maintenance and refurbishment is covered by the maintenance reserve in the levy, and you will never have to pay special levies.
Q: Do the Oasis Life Villages have landscaping plans?
A: Our landscape designers compile comprehensive landscaping plans. All common areas will be landscaped and maintained by Oasis Life.
Q: Will I be required to use the plants in the approved planting palette?
A: While we want you to express yourself freely, residents will be encouraged to use the plants as recommended in the planting palette.
FACILITIES AND SERVICES
Q: How will I get my post?
A: A centralised facility makes picking post up easy.
Q: Will there be a newspaper service?
A: Yes. Newspapers can be collected from reception.
Q: Are laundry facilities available?
A: There is a laundry service available.
Q: Will meal and housekeeping services be available?
A: Residents may enjoy delicious and affordable breakfasts and lunches in the restaurant. A housekeeping service is available on request.
SECURITY
Q: What security is provided?
A: There are walls and/or fencing, topped with electric fencing around the perimeter of the Villages. The entrance to each Village is via a single access-controlled point manned around the clock by specially trained personnel. In addition, there are state-of-the-art CCTV cameras employed to monitor the perimeter of the Villages.