FAQs

Choosing the right retirement is a very important decision. To help you, we’ve compiled a list of frequently asked questions with clear and concise answers.

General
Financial
Lifestyle
Healthcare

Is there a residents’ committee that provides input into the estate’s affairs?

Yes. In each estate, a committee is comprised of elected residents who provide valuable feedback on concerns, needs and requirements.

Who governs the matters of the estate?

We manage the estate and its governance process in consultation with our residents. All residents are given the opportunity to have their needs clearl

Who manages Oasis Life’s estates?

Oasis Life Management carries all the responsibility for the operations, estate and financial management. By doing so, we ensure our residents enjoy t

Lifestyle

Find out more about the lifestyle we offer. These frequent questions cover home colour schemes, the facilities we provide, and the grounds we manage.

Are the homes and common areas disability friendly?

All areas within Oasis Life, including individual homes are age-tailored. Wheelchair-friendly lifts and ramps are provided where appropriate too.

What are the smoking regulations?

No smoking is allowed in common facilities. However, smoking in homes is permitted.

Is there a handyman?

Yes. We have handymen available for small repairs.

May I work from home?

You may work from home provided this does not interfere with other residents or contravene Council by-laws.

How old do I need to be to buy a Life Right at an Oasis Life estate?

Oasis Life residents need to be at least 60 years old. If you’re moving in as a couple, the younger partner may not be younger than 50 years old.

How secure is my Life Right?

It is secured for life, governed by the Housing Development Scheme for Retired Persons Act, and underwritten by the financial stability and track reco

Can Oasis Life homes be rented out by Life Right owners?

Yes, provided the tenants are over 55 years old, and only for a period of 5 years from the date of transfer of the Life Right.

Can family members purchase a Life Right on behalf of their parents?

Yes, provided that the parents remain the occupiers of the home. If the parents pass away, the Life Right will be sold at the original price, minus ag

Are friends, family or grandchildren allowed to stay over?

Friends, family and grandchildren may stay over on a short-term basis. Stays longer than a month will require the permission of Oasis Life Management.

Can my daily char or a nurse work for me?

Daily chars and nurses may work for residents and are registered with the Oasis Life Management office.

Are pets allowed?

Oasis Life is pet friendly. We understand how much a pet can mean to someone. However, as we have to keep the size of the homes and neighbours into co

How will Oasis Life prevent major future levies hikes?

In terms of the Housing Development Scheme for Retired Persons Act, levies must be disclosed for the first two years in the Sales Agreement. After tha

What levies are payable and what do they cover?

Levies cover the full running and maintenance costs of the village and include your selected services and care levels. More detail is included in the

What insurance cover is my responsibility?

Oasis Life will insure all buildings. The cost of this insurance is included in the levy. Residents are responsible for insuring their house contents

Am I responsible for paying the water and electricity accounts?

Yes. Electricity and water in your home will be separately metered for your account.

Can I buy an Oasis Life home subject to the sale of my existing property?

In most cases, you should be able to, as long as this is set out in the Life Right agreement.

Do I need to put down a deposit?

A 10% deposit is required. Alternatively, a bank guarantee for this amount is acceptable.

What security is provided?

The entrance to each estate is via a single access-controlled point manned 24/7 by specially trained personnel. In addition, there are state-of-the-ar

Will meal and housekeeping services be available?

Residents may enjoy delicious and affordable breakfasts and lunches in the restaurant. A housekeeping service is available upon request.

Are laundry facilities available?

There is an ad-hoc laundry service available, payable separately. In Burgundy Estate, we also offer a help-yourself laundry service, payable with toke

Will there be a newspaper service?

Yes. Newspapers can be collected from reception. Our quarterly Ripple magazine can also be enjoyed at our Clubhouses.

How will I get my post?

A centralised facility makes picking post up easy.

Will I be required to use the plants in the approved planting palette?

While we want you to express yourself freely, residents will be encouraged to use the plants as recommended in the planting palette.

Does the estate have a landscaping plan?

Our landscape designers compile comprehensive landscaping plans. All common areas will be landscaped and maintained by Oasis Life too.

How much will major estate maintenance or refurbishment cost me?

Estate maintenance and refurbishment is covered by the maintenance reserve in the levy, and you will never have to pay special levies.

Who maintains the interior and exterior of homes?

The maintenance of the interior for each home is the responsibility of the resident. The maintenance of the exterior is our responsibility.

What finishes can I choose from for my home?

You’ll be able to choose a colour theme which incorporates the interior paint, floor and carpet colours. We will have samples available to view and (i

Does Oasis Life have frail care?

Our current estates do not offer frail care, but our future estates may include step-down facilities. However, as an Oasis Life resident, you do have

Can I get home-based care?

On-demand home-based care will be quoted and invoiced separately. Home-based support/care is a service offered and managed by the contracted professio

Is primary healthcare included in my levies?

Yes. The Primary Healthcare service and call-for-care services are included in your levies.

What is included as primary healthcare?

The Healthcare Suite in the Clubhouse consists of a reception, waiting area, consulting and examination rooms, and staff rest room/lounge. Medical

Does each home have an emergency call system?

Yes, all homes are linked to the on-site Primary Healthcare Suite and call-for-care: an emergency medical response service. The cost of this response